Privacy Policy

Belvedere Delicatessen Privacy Policy

1. Introduction

Belvedere Delicatessen ("we", "us", "our") is committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website and providing us with your personal information, you consent to the practices described in this Privacy Policy.

2. Collection of Personal Information

We collect personal information that is necessary for our business functions like improving customer experience and offers. The types of personal information we collect may include:

- Name

- Email address

- Contact number

- Address

- Purchase history

- Feedback and inquiries

3. How We Collect Personal Information

We collect personal information in various ways, including:

Directly from you when you provide it to us, such as when you make a purchase, sign up for our newsletter, or contact us via our website or social media platforms.

Automatically through your interactions with our website and social media platforms.

4. Use of Personal Information

We use your personal information for purposes including but not limited to:

- Processing your orders and delivering products

- Responding to your inquiries and feedback

- Sending marketing and promotional materials (where you have consented)

- Improving our products and services

- Complying with legal obligations

5. Disclosure of Personal Information

We may disclose your personal information to third parties, including:

Service providers who assist us in operating our business (e.g., payment processors, delivery services, etc)

Legal and regulatory authorities as required by law

Our professional advisors

We do not sell or rent your personal information to third parties.

6. Security of Personal Information

We take all reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect.

7. Access to and Correction of Personal Information

You have the right to access and correct your personal information held by us. To request access or correction, please contact us using the contact details provided below. We will respond to your request within 48 hours.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website, and we encourage you to review it periodically.

9. Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can disable cookies through your browser settings, but this may affect the functionality of our website.

We also use website analytics tools to analyse website traffic and usage. These tools do not collect personal information and are used to improve our website and services.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Belvedere Delicatessen

140 Austin Rd, Seaford VIC 3198

(03) 9786 4775

belvederedeli@outlook.com